Six time zones, one rotation. There is always a Shacman office open for your call — emergency hotline runs 24/7.
For urgent enquiries, our duty desk replies on WhatsApp and WeChat within 30 minutes during business hours.
EN · 中文 · ES · РУС · AR — duty desk Sun–Fri 06:00–22:00 UTC.
Mandarin support, news feeds, dealer locator and KD partner intake.
For longer briefs, attached specs, and tender packages. Auto-routes by subject keyword.